A new client usually needs your W-9 to set you up to be paid. Upload it once and attach it whenever you need to.
Upload
- Go to Profile → Documents.
- In the W-9 Document (or W-4 Document) card, tap Upload W-9 Document — or drag the file in on a computer.
- Pick a PDF or image (PNG, JPG, or WebP), up to 10 MB.
You keep one of each. To update it, tap Replace W-9 Document and pick the new file.
View or delete
A saved document shows its file name and "Current W-9 document". Use the view button to preview it, or the delete button, then Delete, to remove it.
Attach to an invoice
When sending an invoice, tick Attach W-9 or Attach W-4 under Additional Attachments. It's attached as W9-{your last name}. See What's attached to an invoice email.
If you haven't uploaded one, the send dialog shows Upload a W-9 instead.
CrewRoo stores your document so you can attach it. It doesn't read it or file anything with the IRS.
Still need help?
Signed in? Open Support from the menu to submit a ticket, or sign in to ask the help assistant. You can also email support@roxstarlab.com.