Help Center · Clients
A client is who you bill — an operator, a flight department, or a management company. You need at least one before you can create a trip or an expense report.
Add one
- Open Clients (account menu on phones, sidebar on a computer) and tap Add Client. You can also choose Add New Client at the bottom of the client list when creating a trip.
- Fill in:
- First Name and Last Name of your contact, and/or Company Name. You need a name or a company.
- Email (required) — where invoices are sent.
- Additional Emails (CC) — optional addresses copied on every invoice. See CC emails for a client.
- Phone, Street Address, City, State, ZIP Code — optional; the address prints under BILL TO on invoices.
- Notes — for you only.
- Auto-create client trip numbers — optional. See Client trip numbers and auto-numbering.
- Tail Numbers — the aircraft you fly for them. Type one and tap Add. See Tail numbers.
- Tap Add Client.
Finding clients
The Clients list is sorted by company name. Use Search clients... to search by company, contact name, or email. Tap a client to edit it.
Still need help?
Signed in? Open Support from the menu to submit a ticket, or sign in to ask the help assistant. You can also email support@roxstarlab.com.