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CrewRoo

Change your email or password

Change your sign-in email with a code sent to the new address, or set a new password.
Help Center · Profile & documents

Both are in the Account Security card on Profile → Personal Information.

Change your email

  1. Tap Change Email.
  2. Enter your New Email Address and tap Send Code.
  3. We email an 8-digit code to the new address (subject: "Your CrewRoo email change code"). The email also has a button to confirm in your browser instead.
  4. Enter the code in the Enter verification code window. It checks itself once all 8 digits are in.

You'll see "Email updated successfully." From then on, sign in with the new address. Invoice replies from clients also go to it.

The code expires after 1 hour — check your spam folder if it doesn't arrive. You can request an email change up to 3 times an hour.

Change your password

  1. Tap Change Password.
  2. Enter a New Password (at least 8 characters) and type it again in Confirm New Password.
  3. Tap Update Password.

Forgot your password and can't sign in? See Sign in and reset your password.

Still need help?

Signed in? Open Support from the menu to submit a ticket, or sign in to ask the help assistant. You can also email support@roxstarlab.com.