Help Center · Support, privacy & your account
Deleting your account is permanent and can't be undone.
Before you start
- Keep copies of anything you need. Everything in CrewRoo is deleted, including invoices and receipt files.
- Subscribed in the iPhone app? Cancel in your Apple ID settings first. Deleting your CrewRoo account does not cancel an Apple subscription — the delete window reminds you with Cancel your Apple subscription first. See Manage or cancel your subscription.
- A web (Stripe) subscription is canceled immediately when you delete your account.
Delete it
- Go to Profile and scroll to the Danger Zone.
- Tap Delete Account.
- Read the list of what will be deleted, type DELETE in the box, and tap Delete My Account.
You're signed out and see "Your account has been permanently deleted."
What's deleted
All trips, invoices, and line items; all receipts and uploaded files, including your W-9 and W-4; all client records; your profile and banking information; and a web subscription.
Support tickets you opened are kept without your name or message content.
Just want a break?
You don't need to delete anything. If you cancel your subscription, your data stays put and you can subscribe again later.
Still need help?
Signed in? Open Support from the menu to submit a ticket, or sign in to ask the help assistant. You can also email support@roxstarlab.com.