Restore an Apple purchase

If you subscribed in the iPhone app and CrewRoo doesn't show it — after a new phone, a reinstall, or a hiccup during purchase — restore it.

1. Open the CrewRoo iPhone app and sign in to your CrewRoo account.
2. Go to Profile and find the Subscription card.
3. Tap Restore Purchases.

You'll see "Purchases restored. Refreshing..." and your access updates.

Things to check

• Your iPhone must be signed in to the same Apple ID you subscribed with.
• Restore Purchases only appears in the iPhone app, and only while you're on a trial or have no active subscription.
• It only works for Apple subscriptions. If you subscribed on the web, sign in with the same CrewRoo email and it's already there.
• "Restore timed out" — check your connection and tap it again.

Still not working? Contact Support. See Contact support.