Upload a PDF or image receipt

Upload a file

1. Open the Add receipt screen (the Scan button, Scan receipt on the dashboard, or Scan or Upload on a trip or on Receipts).
2. Tap Upload File.
3. Pick the file from your device.
4. Review the details and tap Approve. See Review, approve, or reject a receipt.

What you can upload

• PDF documents, and JPG, PNG, WebP, and HEIC images.
• One file per upload. For several receipts, upload them one after another.
• PDFs can be up to 4 MB. They're uploaded as they are, so a bigger PDF has to be made smaller first — or take a screenshot or photo of the receipt instead.
• Photos are resized automatically before upload, so normal phone photos always fit. Images over 25 MB are refused before resizing.

PDFs

• CrewRoo reads the text in the PDF to fill in the details. A scanned PDF that's only a picture (no selectable text) can't be read — fill in the fields yourself.
• The first page is used as the preview. When you send an invoice, every page of the original PDF is included in the receipts attachment.

Error messages

• "Unsupported file type" — use one of the formats above.
• "This PDF is too large" — the PDF is over 4 MB. Take a screenshot or photo of the receipt instead.
• "This photo is too large even after resizing" or "This image is too large" — take a new photo with your phone's camera instead.
• "Too many requests" — you've uploaded more than 10 receipts in a minute. Wait a moment and try again.