Search
Open Help Center from the menu (or crewroo.com/help without signing in). Type in Search help — for example "per diem", "send invoice", or "W-9" — and the matching articles show as you type. Or browse by section.
Ask a question
Signed in, the Help Center has an Ask a question box. Type your question in your own words (for example "How do I leave a day off an invoice?") and tap Ask. The answer comes only from these help articles, with links to the ones it used. It can't see your trips, receipts, or clients, and it can't make changes for you.
On the public Help Center (signed out) the box asks you to sign in first.
Limits
- Up to 6 questions a minute and 40 a day. Asking faster shows "You're asking quickly — wait a minute, then try again."; past the daily limit you'll see "You've reached today's limit for the help assistant."
- If the assistant is busy for everyone, you'll see "The help assistant is resting for today." Searching still works.
Didn't find it? Contact us from Support. See Contact support.
Still need help?
Signed in? Open Support from the menu to submit a ticket, or sign in to ask the help assistant. You can also email support@roxstarlab.com.