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Receipts in another currency

A receipt from abroad is converted to your trip’s currency at the rate for the date on the receipt, and you can change it to match your card statement.
Help Center · Receipts

When you scan a receipt, CrewRoo reads the currency it's printed in. If that isn't the currency your trip bills in — euros in Paris or pesos in Cabo on a US trip, a USD hotel on a Canadian trip — the review screen shows Receipt Currency and one more amount:

  • Charged in USD (or CAD, or GBP): what the receipt cost in your trip's currency. This is what goes on the invoice.

The estimate

CrewRoo fills that amount in for you at the exchange rate for the date printed on the receipt, not the day you scan it — so a receipt you scan a week later gets the same figure. Under the box you'll see the rate it used, for example "Estimated at 1 EUR = 1.1206 USD, the Oct 9 rate from the European Central Bank". On a weekend or holiday it uses the last business day's rate.

The rate is saved with the receipt, so it never changes later. The receipt's page shows the printed amount too, for example "Receipt: €100.00 · estimated at the Oct 9, 2026 rate".

Use your card statement instead

Your bank's rate and fees usually make the charge a little different. When your statement arrives:

  1. Open the receipt and tap Edit.
  2. Replace the amount under Charged in with the one on your statement.
  3. Tap Approve.

That amount replaces the estimate.

Good to know

  • US pilots: if a receipt is in dollars, nothing changes. To set another currency yourself, tap Receipt in a different currency? on the review screen.
  • No date on the receipt? Enter it first; the estimate needs it.
  • If no exchange rate is found for a currency, enter the amount from your card statement.
  • A receipt whose currency doesn't match its trip and has no Charged in amount can't go on that trip's invoice until you add one.

Still need help?

Signed in? Open Support from the menu to submit a ticket, or sign in to ask the help assistant. You can also email support@crewroo.com.