Using CrewRoo in Canada

CrewRoo works for contract pilots and crew based in Canada (outside Quebec, for now — invoices there must be in French).

Set your country

On the website, choose your Country when you sign up. In the iPhone and Android apps, a new account takes its country from your App Store or Google Play account, so there's nothing to pick. After that your country only changes when you change it, in Profile → Country & Tax Details (moving back to the US with CAD or GBP records needs support). Choosing Canada sets:

• Currency: CAD by default. Each client can be billed in its own currency — a US operator in USD, for example. See Invoice currency.
• Dates: written year-month-day (2026-10-12) on screen and on invoices.
• Mileage: kilometres at the CRA rate. Change the rate or switch to miles under Mileage In and Mileage Rate.
• Addresses and phones: Province and Postal Code (K1A 0B1). Quebec isn't available as your own province.

GST/HST

Add your GST/HST Number in Country & Tax Details and invoices to Canadian clients add GST or HST at the client's province rate. Clients outside Canada are zero-rated. See GST/HST and VAT on invoices.

Getting paid

On the Banking Information tab, add your institution, transit and account numbers for EFT or wire, an Interac e-Transfer email, or both. They print on the optional Payment Info sheet. See Payment details and the payment info sheet.

Receipts in US dollars

A receipt printed in USD on a CAD trip needs the amount from your card statement before it can be invoiced. See Receipts in another currency.

Subscribing

Outside the US, CrewRoo is sold through the App Store and Google Play at your local price. See Subscribing outside the US.

W-9 and W-4 forms are US-only, so the Documents tab doesn't appear for Canadian accounts.