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Invoice currency

Canadian and UK pilots can bill each client in CAD, GBP or USD. The client decides the currency of its trips and invoices.
Help Center · Invoices

For pilots in Canada and the UK, each client has an Invoice Currency (on the client's form, next to Country). New clients start in your default currency from Country & Tax Details.

How it flows

  • A new trip or expense report bills in its client's currency. The form shows "Billed in USD" (for example) under the rates.
  • Day rates, per diem, mileage and receipts on that trip are all in that currency.
  • The invoice is in the trip's currency, and its total shows the code: TOTAL DUE (USD).
  • One invoice has one currency, so trips in different currencies need separate invoices. Add another trip only lists trips in the same currency.

Changing a client's currency

Change Invoice Currency on the client. Trips you create after that use the new currency; existing trips keep theirs. Moving an invoiced trip to a client in another currency means voiding its invoice first.

Exchange rates

CrewRoo doesn't convert amounts. A receipt in a different currency from its trip is converted by you, from your card statement. See Receipts in another currency.

Your dashboard's Outstanding shows each currency separately — they're never added together.

Still need help?

Signed in? Open Support from the menu to submit a ticket, or sign in to ask the help assistant. You can also email support@crewroo.com.