Help Center · Getting started
CrewRoo is built around one flow: set up who you bill, log the trip, collect receipts as you go, then turn the trip into an invoice.
The flow
- Add a client. A client is the operator or flight department you bill. See Add a client.
- Create a trip. Pick the client, the tail number, the dates, and your daily rate. Add per diem, flight legs, and RON nights if you need them. See Create a trip.
- Add receipts. Scan paper receipts with your phone's camera or upload PDFs and images. Starting the scan from the trip links the receipt to that trip. See Scan a receipt with your camera.
- Create the invoice. On the trip, tap Create Invoice. CrewRoo builds the work days, receipts, and mileage into an invoice you can review. See Create an invoice.
- Send it. Open the invoice and tap Send Invoice to email it to your client with the PDF and receipts attached. See Send an invoice by email.
- Mark it paid when the money arrives. See Invoice statuses and marking an invoice paid.
Only need reimbursement?
If you're billing expenses without a day rate, use an expense report instead of a trip. See Expense reports vs. trips.
CrewRoo creates and sends invoices. It never processes payments or charges your client or your bank account — your client pays you directly.
Still need help?
Signed in? Open Support from the menu to submit a ticket, or sign in to ask the help assistant. You can also email support@roxstarlab.com.